Terms & Conditions, Cancellation Policy
Provisions:
All bedding, linens, sleeping bags, pillows and towels for your shower are provided. Towels for the pool are not provided. Check in time is between 3pm and 5pm. Check out time from the unit is before noon on your departure date. YOU MUST CALL THE OFFICE IF YOU ARE ARRIVING LATER THAN 5PM on the day of your reservation to make arrangements for check in. Early check outs must be taken care of by 5pm the day before you want to leave.
Treeservation Policy:
A 50% deposit with credit card through online reservations OR phone conversation secures multiple night treeservations, single night stays require a payment in full as deposit. If you send your check or money order by post, it must be received no more than ten days after treeservation is made over the phone. Reservations are only approved by the office to complete the transaction. You will be notified by email when your purchase goes through, please keep a copy for your records. A release form must be signed to stay at the Out’n’About Treesort property.
Cancelation and Refund Policy:
If you cancel with more than 90 days’ notice you will be charged 10% of the total reservation amount. More than 30 days but less than 90 days’ notice you will be charged 15% of the total reservation amount. Less than 30 days but more than 2 days’ notice you will be charged 25% of the total reservation amount. Less than 2 days’ notice you are responsible for the full amount (100%) of the reservation. Regarding cancellation of a group reservation, the total amount referred to above is the amount per treehouse, meaning you will be charged the applicable percentage per treehouse.
Closures:
Also must be said, though it seems obvious that sometimes it’s dangerous to go too far out on a limb, and that a treehouse is not a legitimate “port in a storm”, we will officially limit access during wind storms, heavy rain and snows, or at any other times deemed by us as unsafe. Safety being number one makes for a lot more fun! It also must be noted that use of our faclitrees and activitrees can be inherently risky due to the unique nature of the experiences we offer. There for when you visit to stay in a treehouse or participate in any activitree, we ask you to sign a release of indemnity.
Risk Management:
Inherently we do as much as possible and look to improve making all of our treehouses, facilitrees and outside activitrees as safe as possible ALL the time. We continue to pass any and all rigorous inspections by qualified authorities. So when you stay or participate in any outrageously fun but possible risk of safety activitree with us, for mutual protection we ask you to sign our liability and safety agreement. Available in three different formats below: Please find a format that works for you, open it and read it carefully. Print and sign it appropriately in advance if you like-
To Fill out and Send us the Secure online e-sign THC General Release form, please click here.
OR Click HERE to go to the Embedded Form Below
Call or email the Treesort Office for availability and questions, USA telephone number again, please keep in mind time zone difference to Pacific Coast:
Call 541-592-2208 or you may simply click treesort-office@treehouses.com to email the office if your system supports it (if you use only web mail for emailing it may not work). Please be sure to read above carefully if you plan to make a booking or just visit, Thank You!